$30,000 to less than $60,000
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that more could have been done to help them stay at home in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who would definitely recommend this program to their family or friends if they needed home care services.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that there were limits or reductions in the types of services available in the last 12 months.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that there were limits or reductions in the duration of services or the number of hours available in the last 12 months.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the services received helped them stay at home in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they know who to contact if they have a complaint about their services.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they always received the help or advice they needed when contacting the Extra-Mural Program office in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that when they first started receiving services, someone from the program asked to see all the medications they were taking.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that when they first started receiving services, someone from the program talked with them about all the medications they were taking.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they had a language problem with staff in the last 2 months.