CSV PDF

Table

Province
New Brunswick
Having a primary care provider
Has a primary care provider % | 2023
79.3
78.1 - 80.4
Has a personal family doctor % | 2023
76.0
74.8 - 77.2
Has a personal nurse practitioner % | 2023
3.6
3.1 - 4.0
Does not have a primary care provider % | 2023
20.7
19.6 - 21.9
Registered with NB Health Link % | 2023
8.7
7.9 - 9.5
Currently on a wait list % | 2023
5.1
4.5 - 5.7
Barriers in accessing health care services in the last 12 months
Services not available in area % | 2023
30.1
28.9 - 31.4
Trouble navigating the health system % | 2023
18.8
17.7 - 19.9
Had to travel over 100 kms/60 miles % | 2023
16.5
15.5 - 17.4
Unable to leave the house % | 2023
12.4
11.5 - 13.3
Did not fill a prescription for medicine, or skipped doses because of the cost % | 2023
8.9
8.1 - 9.7
Skipped a medical test, treatment or follow-up because of the cost % | 2023
7.1
6.4 - 7.9
Transportation problems % | 2023
7.0
6.2 - 7.8
Language barrier communicating with a health professional % | 2023
4.6
4.1 - 5.2
Difficulties experienced in getting virtual care
Difficulties accessing a computer, tablet, or smartphone % | 2023
7.9
7.2 - 8.5
Difficulties accessing high speed internet % | 2023
6.3
5.7 - 6.9
Services received in preferred official language in the last 12 months
During interactions with primary care provider % | 2023
95.1
94.5 - 95.8
… preferred language is English % | 2023
96.0
95.2 - 96.8
… preferred language is French % | 2023
92.5
91.1 - 94.0
During interactions with Tele-Care 811 % | 2023
90.5
88.0 - 93.0
… preferred language is English % | 2023
93.0
90.3 - 95.6
… preferred language is French % | 2023
79.4
72.5 - 86.4
During interactions with a pharmacist % | 2023
89.9
88.6 - 91.2
… preferred language is English % | 2023
97.3
96.6 - 98.1
… preferred language is French % | 2023
68.9
65.1 - 72.6
During interactions with a specialist % | 2023
88.6
86.9 - 90.3
… preferred language is English % | 2023
95.7
94.3 - 97.0
… preferred language is French % | 2023
68.2
63.4 - 73.0
During interactions with walk-in or after-hours clinic % | 2023
87.0
84.9 - 89.1
… preferred language is English % | 2023
92.8
91.0 - 94.7
… preferred language is French % | 2023
71.5
66.5 - 76.6
During interactions with an allied health professional % | 2023
86.5
84.5 - 88.5
… preferred language is English % | 2023
95.0
93.3 - 96.7
… preferred language is French % | 2023
67.6
63.0 - 72.2
During interactions with hospital emergency department % | 2023
86.1
84.4 - 87.8
… preferred language is English % | 2023
91.0
89.3 - 92.7
… preferred language is French % | 2023
69.9
65.7 - 74.1
During interactions with eVisitNB % | 2023
85.9
83.7 - 88.1
… preferred language is English % | 2023
95.8
94.1 - 97.5
… preferred language is French % | 2023
48.4
41.4 - 55.3
During interactions with NB Health Link % | 2023
85.9
79.9 - 91.9
… preferred language is English % | 2023
92.9
88.0 - 97.9
… preferred language is French % | 2023
59.0
38.5 - 79.5
During interactions with other services % | 2023
87.9
85.2 - 90.7
… preferred language is English % | 2023
92.6
90.0 - 95.2
… preferred language is French % | 2023
71.5
64.0 - 78.9
Overall experience with health care services in the last 12 months
Satisfaction with services received, very or somewhat satisfied % | 2023
58.0
56.6 - 59.3
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About this Table

Content and description
Data on self-reported information regarding New Brunswickers access to health care services and barriers in accessing the services. Topics include having a permanent or temporary primary care provider, barriers to health care services, services received in preferred official language as well as the overall experience with health care services.


Why it is important
The results from the Primary Care Survey allows the NBHC to inform citizens and health system stakeholders about the quality of primary health care services from citizens’ perspectives. This information can be used to make future improvements to primary health care in the province.


Availability of the data
The information for this data table is available at different geographical levels as well as by demographic groups. More information is available on our Primary Care Survey.


Note about demographic groups
In 2023, the NBHC undertook a review of the demographic questions in its surveys to more accurately report on the experience of citizens who identify with particular groups. As such, starting in 2024, all demographic groups (characteristics) have been adjusted to reflect this change. Data tables and indicator pages were adjusted to allow for trending where applicable.