Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they received the following services in the last 2 months: grooming or dressing.
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they received the following services in the last 2 months: feeding or nutrition care.
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they received the following services in the last 2 months: help with errands such as shopping, banking or doctor's appointment.
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they received the following services in the last 2 months: bathing.
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who are very satisfied with the number of times they received their services in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who give a favourable rating of 8, 9 or 10 for services received from their home support worker in the last 2 months (scale 0 to 10).
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that the cost for home support services was too high.
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that more could be done with respect to home support services to help them stay at home in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that these services were scheduled at a time that was convenient for them in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who would definitely recommend their home support worker or agency to family or friends if they needed home care services.