CSV PDF

Table

Province
New Brunswick
Zone 1
Moncton and South-East Area
Zone 2
Fundy Shore and Saint John Area
Zone 3
Fredericton and River Valley Area
Zone 4
Madawaska and North-West Area
Zone 5
Restigouche Area
Zone 6
Bathurst and Acadian Peninsula Area
Zone 7
Miramichi Area
Year 2023 Year 2022 Year 2023 Year 2022 Year 2023 Year 2022 Year 2023 Year 2022 Year 2023 Year 2022 Year 2023 Year 2022 Year 2023 Year 2022 Year 2023 Year 2022
Having a primary care provider
Does not have a primary care provider %
20.7
19.6 - 21.9
14.6
13.4 - 15.7
18.9
16.7 - 21.1
10.0
8.2 - 11.7
13.6
11.2 - 16.1
13.3
10.8 - 15.7
32.2
29.5 - 34.9
20.1
17.0 - 23.1
36.2
31.9 - 40.5
25.4
20.7 - 30.1
18.9
15.1 - 22.8
16.5
12.9 - 20.2
14.9
11.7 - 18.0
13.8
10.4 - 17.1
5.4
3.3 - 7.5
10.1
5.7 - 14.4
NB Health Link
Registered with NB Health Link %
46.2
42.8 - 49.7
n/a
41.2
34.2 - 48.2
n/a
42.5
32.3 - 52.7
n/a
51.0
45.3 - 56.8
n/a
44.3
36.3 - 52.4
n/a
48.3
35.6 - 61.1
n/a
56.8
44.1 - 69.5
n/a
S
n/a
Had a consultation with NB Health Link in the last 12 months %
35.3
30.8 - 39.8
n/a
50.3
39.5 - 61.2
n/a
20.5
7.3 - 33.7
n/a
32.7
26.1 - 39.4
n/a
23.8
13.8 - 33.8
n/a
47.5
31.4 - 63.6
n/a
37.4
21.8 - 53.0
n/a
S
n/a
Satisfaction with services received, somewhat or very satisfied %
76.7
70.0 - 83.5
n/a
77.6
64.2 - 90.9
n/a
S
n/a
78.4
68.6 - 88.1
n/a
S
n/a
S
n/a
S
n/a
S
n/a
Currently on a wait list %
45.9
41.5 - 50.2
n/a
33.4
24.9 - 41.9
n/a
27.4
16.1 - 38.6
n/a
69.1
61.5 - 76.7
n/a
43.4
33.5 - 53.3
n/a
31.9
16.7 - 47.0
n/a
S
n/a
S
n/a
Use and experience with health care services in the last 12 months
Used one or more health care services %
83.5
81.0 - 86.0
n/a
81.4
76.4 - 86.5
n/a
77.7
68.9 - 86.4
n/a
88.3
84.7 - 92.0
n/a
90.5
86.0 - 95.0
n/a
85.6
78.4 - 92.8
n/a
70.2
58.7 - 81.8
n/a
S
n/a
Pharmacist %
38.2
35.1 - 41.2
n/a
40.6
34.1 - 47.2
n/a
25.1
17.1 - 33.0
n/a
39.6
34.5 - 44.7
n/a
44.2
36.7 - 51.7
n/a
34.7
24.1 - 45.4
n/a
39.2
27.7 - 50.7
n/a
S
n/a
Satisfaction with services received, somewhat or very satisfied %
88.4
85.3 - 91.5
n/a
93.5
89.3 - 97.8
n/a
S
n/a
85.4
79.3 - 91.5
n/a
88.5
82.1 - 95.0
n/a
S
n/a
S
n/a
S
n/a
Hospital emergency department %
41.9
38.7 - 45.1
n/a
33.2
26.9 - 39.4
n/a
55.3
45.4 - 65.3
n/a
38.3
33.2 - 43.5
n/a
64.3
57.2 - 71.4
n/a
34.7
22.5 - 46.9
n/a
36.7
25.4 - 48.0
n/a
S
n/a
Satisfaction with services received, somewhat or very satisfied %
52.4
47.3 - 57.5
n/a
44.9
33.7 - 56.2
n/a
52.7
38.0 - 67.4
n/a
51.6
43.0 - 60.2
n/a
61.3
51.8 - 70.8
n/a
S
n/a
S
n/a
S
n/a
After-hours or walk-in clinic %
29.1
26.1 - 32.1
n/a
32.8
26.3 - 39.4
n/a
33.6
24.2 - 43.0
n/a
29.2
24.3 - 34.1
n/a
17.6
12.1 - 23.2
n/a
36.2
24.0 - 48.4
n/a
14.3
7.2 - 21.3
n/a
S
n/a
Satisfaction with services received, somewhat or very satisfied %
67.4
61.4 - 73.3
n/a
71.5
59.9 - 83.2
n/a
57.2
40.0 - 74.4
n/a
66.2
56.4 - 76.0
n/a
S
n/a
S
n/a
S
n/a
S
n/a
Tele-Care 811 %
17.1
14.6 - 19.5
n/a
16.4
11.1 - 21.7
n/a
14.4
7.4 - 21.3
n/a
23.0
18.7 - 27.4
n/a
13.0
8.1 - 17.9
n/a
S
n/a
6.5
1.9 - 11.1
n/a
S
n/a
Satisfaction with services received, somewhat or very satisfied %
62.9
55.2 - 70.5
n/a
77.8
65.4 - 90.3
n/a
S
n/a
59.8
48.9 - 70.7
n/a
S
n/a
S
n/a
S
n/a
S
n/a
eVisitNB %
31.1
28.1 - 34.1
n/a
28.7
22.2 - 35.2
n/a
25.5
17.0 - 34.0
n/a
40.5
35.3 - 45.7
n/a
22.6
16.3 - 29.0
n/a
33.6
22.7 - 44.5
n/a
21.2
11.4 - 30.9
n/a
S
n/a
Satisfaction with services received, somewhat or very satisfied %
71.3
65.9 - 76.7
n/a
78.5
66.2 - 90.8
n/a
S
n/a
70.9
63.2 - 78.5
n/a
73.6
60.3 - 87.0
n/a
S
n/a
S
n/a
S
n/a
Specialist %
26.2
23.5 - 28.9
n/a
25.3
19.9 - 30.6
n/a
28.6
19.7 - 37.5
n/a
27.3
22.8 - 31.8
n/a
32.7
25.6 - 39.7
n/a
14.9
7.6 - 22.2
n/a
16.1
8.6 - 23.5
n/a
S
n/a
Satisfaction with services received, somewhat or very satisfied %
90.6
87.3 - 94.0
n/a
96.3
92.6 - 99.9
n/a
90.6
79.4 - 100.0
n/a
88.6
82.5 - 94.6
n/a
86.7
77.8 - 95.5
n/a
S
n/a
S
n/a
S
n/a
Allied health professional %
25.1
22.4 - 27.9
n/a
23.7
18.0 - 29.5
n/a
16.0
8.6 - 23.5
n/a
30.4
25.6 - 35.2
n/a
25.6
19.2 - 32.0
n/a
26.5
15.7 - 37.4
n/a
22.5
13.4 - 31.7
n/a
S
n/a
Satisfaction with services received, somewhat or very satisfied %
80.4
74.9 - 85.9
n/a
70.3
56.0 - 84.5
n/a
S
n/a
82.1
74.1 - 90.0
n/a
80.8
68.7 - 92.8
n/a
S
n/a
S
n/a
S
n/a
Other services %
16.4
14.1 - 18.6
n/a
20.3
15.0 - 25.5
n/a
15.8
9.2 - 22.4
n/a
15.5
11.9 - 19.0
n/a
10.8
6.4 - 15.2
n/a
19.8
10.8 - 28.8
n/a
12.9
6.0 - 19.9
n/a
S
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About this Table


Content and description
Data on self-reported information regarding the use and experience with health care services of New Brunswickers who do not have a permanent primary care provider (neither a family doctor nor a nurse practitioner). Topics include registration to NB Health Link as well as the use of primary health care services and experience with the services received.


Why it is important
The results from the Primary Care Survey allows the NBHC to inform citizens and health system stakeholders about the quality of primary health care services from citizens’ perspectives. This information can be used to make future improvements to primary health care in the province.


Availability of the data
The information for this data table is available at different geographical levels as well as by demographic groups. More information is available on our Primary Care Survey


Note about demographic groups
In 2023, the NBHC undertook a review of the demographic questions in its surveys to more accurately report on the experience of citizens who identify with particular groups. As such, starting in 2024, all demographic groups (characteristics) have been adjusted to reflect this change. Data tables and indicator pages were adjusted to allow for trending where applicable.