Hospitals, RHAs & NB
Comparison
Admission |
|
|---|---|
|
Patients completely informed about admission process when admission is through ER (%)
|
40.5
|
|
Patients completely informed about admission process when admission is planned or through other means (%)
|
63.5
|
Language of service |
|
|
Patients who always received services in preferred language (when English is preferred) (%)
|
96.2
|
|
Patients who always received services in preferred language (when French is preferred) (%)
|
35.9
|
Communication |
|
|
Communication with nurses [combined score] (%)
|
71.8
|
|
Communication with doctors [combined score] (%)
|
78.5
|
|
Communication about medications [combined score] (%)
|
54.6
|
|
Patients who said there was always good communication among staff about their care (%)
|
59.8
|
Responsiveness |
|
|
Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
|
55.1
|
|
Pain control [combined score] (%)
|
67.9
|
|
Patients who said room and bathroom were always clean (%)
|
48.3
|
Discharge and transition |
|
|
Patients who were completely informed about what to do if they were worried after their discharge (%)
|
58.2
|
Overall experience |
|
|
Patients who said they were harmed due to an error (%)
|
5.0
|
|
Patients who said hospital definitely took their safety seriously (%)
|
81.2
|
|
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
|
77.6
|
|
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
|
86.1
|
