Hospitals, RHAs & NB

Comparison

Charlotte County Hospital
Charlotte

Admission

Patients completely informed about admission process when admission is through ER (%)
44.0
Patients completely informed about admission process when admission is planned or through other means (%)
16.7

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
100
Patients who always received services in preferred language (when French is preferred) (%)
-

Communication

Communication with nurses [combined score] (%)
72.0
Communication with doctors [combined score] (%)
76.3
Communication about medications [combined score] (%)
48.5
Patients who said there was always good communication among staff about their care (%)
63.3

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
56.5
Pain control [combined score] (%)
62.0
Patients who said room and bathroom were always clean (%)
63.3

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
58.6

Overall experience

Patients who said they were harmed due to an error (%)
-
Patients who said hospital definitely took their safety seriously (%)
88.5
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
86.2
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
88.7