Hospitals, RHAs & NB

Comparison

Dr. Everett Chalmers Regional Hospital
Dr. Everett Chalmers Regional Hospital

Admission

Patients completely informed about admission process when admission is through ER (%)
38.3
Patients completely informed about admission process when admission is planned or through other means (%)
60.7

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
97.2
Patients who always received services in preferred language (when French is preferred) (%)
25.9

Communication

Communication with nurses [combined score] (%)
72.2
Communication with doctors [combined score] (%)
80.6
Communication about medicines [combined score] (%)
52.3
Patients who said there was always good communication among staff about their care (%)
55.6

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
54.7
Pain control [combined score] (%)
69.6
Patients who said room and bathroom were always clean (%)
52.5

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
58.0

Overall experience

Patients who said they were harmed due to an error (%)
4.7
Patients who said hospital definitely took their safety seriously (%)
82.3
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
76.7
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
86.6