Hospitals, RHAs & NB

Comparison

Sussex Health Centre
Sussex Health Centre

Admission

Patients completely informed about admission process when admission is through ER (%)
40.0
Patients completely informed about admission process when admission is planned or through other means (%)
-

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
96.2
Patients who always received services in preferred language (when French is preferred) (%)
-

Communication

Communication with nurses [combined score] (%)
58.3
Communication with doctors [combined score] (%)
69.0
Communication about medications [combined score] (%)
52.9
Patients who said there was always good communication among staff about their care (%)
64.0

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
50.0
Pain control [combined score] (%)
65.9
Patients who said room and bathroom were always clean (%)
55.6

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
47.8

Overall experience

Patients who said they were harmed due to an error (%)
0.0
Patients who said hospital definitely took their safety seriously (%)
84.0
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
81.5
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
84.0