Hospitals, RHAs & NB

Comparison

Sussex Health Centre
Sussex Health Centre

Admission

Patients completely informed about admission process when admission is through ER (%)
44.0
Patients completely informed about admission process when admission is planned or through other means (%)
50.0

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
96.9
Patients who always received services in preferred language (when French is preferred) (%)
F

Communication

Communication with nurses [combined score] (%)
64.7
Communication with doctors [combined score] (%)
63.0
Communication about medicines [combined score] (%)
55.3
Patients who said there was always good communication among staff about their care (%)
62.5

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
65.4
Pain control [combined score] (%)
51.2
Patients who said room and bathroom were always clean (%)
81.8

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
53.1

Overall experience

Patients who said they were harmed due to an error (%)
F
Patients who said hospital definitely took their safety seriously (%)
84.4
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
80.0
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
87.5