Hospitals, RHAs & NB

Comparison

The Moncton Hospital
The Moncton Hospital

Admission

Patients completely informed about admission process when admission is through ER (%)
39.0
Patients completely informed about admission process when admission is planned or through other means (%)
63.4

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
94.8
Patients who always received services in preferred language (when French is preferred) (%)
34.6

Communication

Communication with nurses [combined score] (%)
71.7
Communication with doctors [combined score] (%)
80.4
Communication about medications [combined score] (%)
53.9
Patients who said there was always good communication among staff about their care (%)
57.9

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
55.8
Pain control [combined score] (%)
66.8
Patients who said room and bathroom were always clean (%)
38.6

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
58.0

Overall experience

Patients who said they were harmed due to an error (%)
5.6
Patients who said hospital definitely took their safety seriously (%)
79.8
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
74.6
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
86.0