Hospitals, RHAs & NB

Comparison

The Moncton Hospital
The Moncton Hospital

Admission

Patients completely informed about admission process when admission is through ER (%)
40.5
Patients completely informed about admission process when admission is planned or through other means (%)
65.4

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
94.2
Patients who always received services in preferred language (when French is preferred) (%)
42.0

Communication

Communication with nurses [combined score] (%)
70.3
Communication with doctors [combined score] (%)
79.8
Communication about medicines [combined score] (%)
52.6
Patients who said there was always good communication among staff about their care (%)
59.3

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
60.1
Pain control [combined score] (%)
67.2
Patients who said room and bathroom were always clean (%)
39.7

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
60.1

Overall experience

Patients who said they were harmed due to an error (%)
4.7
Patients who said hospital definitely took their safety seriously (%)
80.7
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
78.2
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
85.0