Hospitals, RHAs & NB

Comparison

Stella-Maris-de-Kent Hospital
Stella-Maris-de-Kent Hospital

Admission

Patients completely informed about admission process when admission is through ER (%)
56.8
Patients completely informed about admission process when admission is planned or through other means (%)
55.6

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
89.2
Patients who always received services in preferred language (when French is preferred) (%)
92.2

Communication

Communication with nurses [combined score] (%)
77.8
Communication with doctors [combined score] (%)
84.4
Communication about medicines [combined score] (%)
67.1
Patients who said there was always good communication among staff about their care (%)
78.9

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
59.2
Pain control [combined score] (%)
75.0
Patients who said room and bathroom were always clean (%)
62.7

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
71.6

Overall experience

Patients who said they were harmed due to an error (%)
F
Patients who said hospital definitely took their safety seriously (%)
95.5
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
87.4
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
89.4