Hospitals, RHAs & NB

Comparison

Grand Falls General Hospital
Grand Falls General Hospital

Admission

Patients completely informed about admission process when admission is through ER (%)
42.9
Patients completely informed about admission process when admission is planned or through other means (%)
-

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
77.8
Patients who always received services in preferred language (when French is preferred) (%)
78.6

Communication

Communication with nurses [combined score] (%)
72.2
Communication with doctors [combined score] (%)
72.2
Communication about medications [combined score] (%)
52.6
Patients who said there was always good communication among staff about their care (%)
62.5

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
62.2
Pain control [combined score] (%)
60.7
Patients who said room and bathroom were always clean (%)
47.8

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
39.1

Overall experience

Patients who said they were harmed due to an error (%)
-
Patients who said hospital definitely took their safety seriously (%)
87.0
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
78.3
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
91.3