Hospitals, RHAs & NB

Comparison

Grand Falls General Hospital
Grand Falls General Hospital

Admission

Patients completely informed about admission process when admission is through ER (%)
76.0
Patients completely informed about admission process when admission is planned or through other means (%)
F

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
88.9
Patients who always received services in preferred language (when French is preferred) (%)
94.1

Communication

Communication with nurses [combined score] (%)
83.3
Communication with doctors [combined score] (%)
86.7
Communication about medicines [combined score] (%)
47.2
Patients who said there was always good communication among staff about their care (%)
86.7

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
67.4
Pain control [combined score] (%)
77.8
Patients who said room and bathroom were always clean (%)
73.3

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
67.9

Overall experience

Patients who said they were harmed due to an error (%)
0.0
Patients who said hospital definitely took their safety seriously (%)
85.2
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
86.7
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
88.9