Hospitals, RHAs & NB

Comparison

Enfant-Jésus RHSJ Hospital
Enfant-Jésus RHSJ Hospital

Admission

Patients completely informed about admission process when admission is through ER (%)
71.6
Patients completely informed about admission process when admission is planned or through other means (%)
-

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
-
Patients who always received services in preferred language (when French is preferred) (%)
90.2

Communication

Communication with nurses [combined score] (%)
84.9
Communication with doctors [combined score] (%)
87.4
Communication about medications [combined score] (%)
61.3
Patients who said there was always good communication among staff about their care (%)
69.0

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
78.8
Pain control [combined score] (%)
72.8
Patients who said room and bathroom were always clean (%)
59.7

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
72.3

Overall experience

Patients who said they were harmed due to an error (%)
7.6
Patients who said hospital definitely took their safety seriously (%)
87.2
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
87.5
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
85.7