Hospitals, RHAs & NB

Comparison

Edmundston Regional Hospital
Edmundston Regional Hospital

Admission

Patients completely informed about admission process when admission is through ER (%)
61.3
Patients completely informed about admission process when admission is planned or through other means (%)
67.0

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
81.0
Patients who always received services in preferred language (when French is preferred) (%)
94.0

Communication

Communication with nurses [combined score] (%)
76.6
Communication with doctors [combined score] (%)
82.2
Communication about medicines [combined score] (%)
54.1
Patients who said there was always good communication among staff about their care (%)
61.2

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
61.2
Pain control [combined score] (%)
72.4
Patients who said room and bathroom were always clean (%)
56.6

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
69.7

Overall experience

Patients who said they were harmed due to an error (%)
8.8
Patients who said hospital definitely took their safety seriously (%)
83.1
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
84.2
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
87.7