Hospitals, RHAs & NB

Comparison

Edmundston Regional Hospital
Edmundston Regional Hospital

Admission

Patients completely informed about admission process when admission is through ER (%)
65.0
Patients completely informed about admission process when admission is planned or through other means (%)
72.3

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
75.0
Patients who always received services in preferred language (when French is preferred) (%)
94.0

Communication

Communication with nurses [combined score] (%)
78.7
Communication with doctors [combined score] (%)
81.9
Communication about medications [combined score] (%)
55.6
Patients who said there was always good communication among staff about their care (%)
61.9

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
71.8
Pain control [combined score] (%)
72.7
Patients who said room and bathroom were always clean (%)
56.4

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
69.7

Overall experience

Patients who said they were harmed due to an error (%)
5.1
Patients who said hospital definitely took their safety seriously (%)
84.3
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
85.4
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
88.3