Hospitals, RHAs & NB

Comparison

Dr. Georges-L.-Dumont University Hospital Centre
Dr. Georges-L.-Dumont University Hospital Centre

Admission

Patients completely informed about admission process when admission is through ER (%)
61.6
Patients completely informed about admission process when admission is planned or through other means (%)
64.5

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
81.5
Patients who always received services in preferred language (when French is preferred) (%)
92.8

Communication

Communication with nurses [combined score] (%)
76.1
Communication with doctors [combined score] (%)
84.2
Communication about medicines [combined score] (%)
54.1
Patients who said there was always good communication among staff about their care (%)
63.7

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
65.8
Pain control [combined score] (%)
68.8
Patients who said room and bathroom were always clean (%)
50.0

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
70.9

Overall experience

Patients who said they were harmed due to an error (%)
5.5
Patients who said hospital definitely took their safety seriously (%)
85.5
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
82.8
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
89.6