Hospitals, RHAs & NB

Comparison

Chaleur Regional Hospital
Chaleur Regional Hospital

Admission

Patients completely informed about admission process when admission is through ER (%)
53.2
Patients completely informed about admission process when admission is planned or through other means (%)
69.3

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
80.3
Patients who always received services in preferred language (when French is preferred) (%)
85.3

Communication

Communication with nurses [combined score] (%)
79.7
Communication with doctors [combined score] (%)
84.1
Communication about medications [combined score] (%)
61.7
Patients who said there was always good communication among staff about their care (%)
64.2

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
66.1
Pain control [combined score] (%)
77.4
Patients who said room and bathroom were always clean (%)
62.2

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
70.5

Overall experience

Patients who said they were harmed due to an error (%)
4.7
Patients who said hospital definitely took their safety seriously (%)
81.8
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
84.2
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
88.4