Hospitals, RHAs & NB

Comparison

Chaleur Regional Hospital
Chaleur Regional Hospital

Admission

Patients completely informed about admission process when admission is through ER (%)
58.9
Patients completely informed about admission process when admission is planned or through other means (%)
62.5

Language of service

Patients who always received services in preferred language (when English is preferred) (%)
78.8
Patients who always received services in preferred language (when French is preferred) (%)
83.8

Communication

Communication with nurses [combined score] (%)
77.5
Communication with doctors [combined score] (%)
83.2
Communication about medicines [combined score] (%)
56.0
Patients who said there was always good communication among staff about their care (%)
68.1

Responsiveness

Staff responded quickly to call button and in helping patients get to the bathroom [combined score] (%)
69.7
Pain control [combined score] (%)
70.4
Patients who said room and bathroom were always clean (%)
63.0

Discharge and transition

Patients who were completely informed about what to do if they were worried after their discharge (%)
71.1

Overall experience

Patients who said they were harmed due to an error (%)
4.5
Patients who said hospital definitely took their safety seriously (%)
83.6
Patients who rated hospital favourably (8, 9 or 10 out of 10) (%)
82.0
Patients who felt helped by their hospital stay (8, 9 or 10 out of 10) (%)
88.6