Table

zone
Zone 1
Moncton and South-East Area
zone
Province
New Brunswick
Access to Services
Have a family doctor % | 2020
89.3
86.0
Have a nurse practitioner % | 2020
2.3
4.4
Types of services used most often when sick or in need of care
Family doctor % | 2020
48.3
57.0
After-hours clinic or walk-in clinic % | 2020
33.9
20.5
Hospital emergency department % | 2020
7.4
10.4
Types of services used
Tele-Care 811 % | 2020
13.7
14.5
After-hours clinic or walk-in clinic % | 2020
48.2
35.1
Community health centre % | 2020
11.7
13.1
Ambulance services % | 2020
6.2
6.8
Hospital emergency department % | 2020
34.0
38.1
Admitted to a hospital % | 2020
11.2
10.5
Seen a specialist for the first time % | 2020
18.5
17.9
Received home care services, with the cost being covered by the government % | 2020
3.9
4.4
Reason for using services
Hospitalization following an injury Rate per 10,000 population | 2017-2018 to 2019-2020
60
74
Youth - hospitalization following an injury Rate per 10,000 population aged 17 and under | 2017-2018 to 2019-2020
24
29
Adults - hospitalization following an injury Rate per 10,000 population aged 18 to 64 | 2017-2018 to 2019-2020
34
42
Seniors - hospitalization following an injury Rate per 10,000 population aged 65 and over | 2017-2018 to 2019-2020
174
208
Hospitalization for mental health disorder Rate per 10,000 population | 2017-2018 to 2019-2020
44
51
Youth - hospitalization for mental health disorder Rate per 10,000 population aged 17 and under | 2017-2018 to 2019-2020
32
33
Adults - hospitalization for mental health disorder Rate per 10,000 population aged 18 to 64 | 2017-2018 to 2019-2020
55
64
Seniors - hospitalization for mental health disorder Rate per 10,000 population aged 65 and over | 2017-2018 to 2019-2020
22
28
Avoidable hospitalization Rate per 10,000 population aged 75 and under | 2016-2017 to 2019-2020
44
52
Youth - needed to see or talk to someone for a mental or emotional problem % | 2021-2022
34.0
34.1
Saw or talked to a health professional about their mental or emotional health, or their use of alcohol or drugs % | 2020
17.6
16.1
Adults % | 2020
21.0
17.5
Seniors % | 2020
7.6
7.4
Unmet needs
Youth - who needed to see or talk to someone about their mental or emotional problem but didn't % | 2021-2022
6.7
6.5
Adults and seniors - who needed to see or talk to a health professional about their mental health but didn't % | 2020
32.4
32.6
Adults and seniors - who felt that they needed home care services, but they did not receive any % | 2020
3.1
3.0
Barriers to health services
Financial barrier in getting the health care they needed % | 2020
28.8
26.5
Did not fill a prescription for medicine, or skipped doses because of the cost % | 2020
6.4
5.8
Skipped dental care because of costs % | 2020
22.5
20.6
Skipped a medical test, treatment or other because of the cost % | 2020
3.3
3.2
Health care services not available in their area % | 2020
10.5
14.0
Travel over 100 kms to use a health service % | 2020
10.2
17.6
Transportation problems in getting health care % | 2020
5.5
5.5
Unable to leave the house due to a health problem % | 2020
11.9
11.2
Trouble getting medical or rehabilitation equipment or supplies % | 2020
4.0
4.2
Trouble navigating the health system % | 2020
8.8
7.6
Have language barrier communicating with a health professional % | 2020
3.9
3.8
Barriers to mental health services
Services not available in their area % | 2020
10.9
13.7
Wait time for the services was too long % | 2020
28.5
23.8
Were too busy % | 2020
25.9
25.4
Services not available at a convenient time for me % | 2020
15.0
16.3
Could not afford the cost, or insurance did not cover enough % | 2020
24.3
17.7
Did not know how or where to get help % | 2020
21.1
19.8
Were concerned about what others would think % | 2020
10.0
15.3
Other reasons % | 2020
27.9
28.6
Wait time to access services
Family doctor - waited 5 days or less to have an appointment % | 2020
46.1
50.8
Adults % | 2020
42.8
49.8
Seniors % | 2020
55.5
57.9
Hospital emergency department - waited less than 4 hours % | 2020
54.3
65.5
Specialist - waited less than 1 month for a first visit % | 2020
37.2
40.7
Wait time to long term care home placement Days | 2019-2020
88
70
Experiences with Services
Screening and prevention
Newborn and infant - universal hearing screening % | 2019-2020
88
91
Kindergarten children - meet immunization requirements % | 2019-2020
64
73
Grade 7 female students - immunized with complete series of HPV immunization % | 2017-2018
83
75
Have seen or talked to a dental professional in the last 12 months % | 2020
71.9
69.7
Adults % | 2020
73.8
67.0
Seniors % | 2020
66.3
60.0
Have visited their family doctor in the last 12 months % | 2020
87.1
87.2
Adults % | 2020
83.9
84.5
Seniors % | 2020
95.8
94.2
Talk to a health professional about improving health and preventing illness, always or usually % | 2020
26.0
26.3
Adults % | 2020
24.9
25.2
Seniors % | 2020
29.6
28.6
Flu shot in the last 12 months % | 2020
43.0
46.5
Adults % | 2020
35.4
39.5
Seniors % | 2020
65.7
65.9
Breast cancer screening % | 2015 to 2017
67
59
Pap test % | 2014 to 2017
68
65
Adults - very confident in managing their health condition % | 2020
37.8
40.2
Communication
Family doctor - always explains things in a way that they can understand % | 2020
77.7
75.7
Family doctor - always gives them enough time to discuss % | 2020
65.9
66.9
Family doctor - always involves them in decisions about their health care % | 2020
71.7
71.8
Verbal information about condition/prescription is easy to understand, always or usually % | 2020
92.5
91.7
Adults % | 2020
91.9
91.2
Seniors % | 2020
94.2
93.3
Written information about condition/prescription is hard to understand, always or usually % | 2020
13.0
12.3
Adults % | 2020
12.9
11.9
Seniors % | 2020
13.3
13.1
Know what their prescribed medications do, strongly agree % | 2020
50.2
49.6
Pharmacists - help the most in understanding how to take their medications % | 2020
72.6
70.1
Family doctor - always helps them coordinate the care from other providers % | 2020
69.0
68.7
Favourable rating of services received
Citizens - provide a favourable rating for overall health care services received % | 2020
65.4
66.2
Adults % | 2020
60.5
63.5
Seniors % | 2020
79.7
80.7
Family doctor - always helps them coordinate the care from other providers % | 2020
69.0
68.7
n/a = Not applicable / not available
S = Data was suppressed due to low respondent counts

About this Table

Health Services are designed to prevent and treat diseases which impact population health.

Access to care or services at the right place, the right time and based on the respective needs is a key aspect of quality of service that influences the health of individuals.

Content and description

Information on access to services, such as the types of services used most often, the reason for using the services, unmet needs and barriers to these services as well as some wait time information. Experiences with the Health Services include screening and prevention use, communication with service providers, coordination of services and evaluation of services received are also available here.

Why is this important?

Understanding how these health services are delivered in New Brunswick communities can help us understand the variability in health service access and quality. 

Availability of the data

Indicators from a variety of sources are collected, organized, and analyzed by the NBHC. These data sources are used to represent the population health of New Brunswickers. Each have various levels of reliability and limitations as detailed in the Indicator pages. 

The information for this data table is available for the 33 NBHC Communities, 7 Health Zones and for New Brunswick overall. 

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The Population Health data table series provides comprehensive view about the people who live, learn, work, take part in activities and in community life in this area.